Opening another mailbox

For MacOS

Open your Outlook Mac desktop application.
In your Mac's menu bar (the grey bar that runs along the top of your mac's display) click Outlook > Settings.
Click on accounts.
In the new window that opens up, click on your account name/email address. (Not the blue + 'Add Account' text).
Click in the grey box that reads 'Delegation and Sharing'.
In this new window, select the shared with me tab and then click the '+' icon in the bottom left corner.
Type the name of the mailbox that you have access to and click add.
Close the accounts window and your additional mailbox will appear shortly.

For your browser

Navigate to https://outlook.office.com/mail
If you're not already logged in, please sign into your normal user account.
Once signed in, click on your profile picture/initials located in the upper right hand corner of the Outlook web app.
Select open another mailbox and enter in the email address of the mailbox you have access to.
The additional mailbox will open in a new tab. You may bookmark this new tab for easier access next time.

For Windows

Open your desktop outlook client
In the left hand manu pane, look for the label 'shared with me'. Click on the ' > ' icon to view your shared mailboxes.
All additional mailboxes you have access to should be available within 5 minutes of logging into Outlook for the first time. If they don't appear, please try relaunching Outlook and also restarting your computer.

Please email helpdesk@scotch.sa.edu.au for any additional assistance.